About Triple Phase Training
The courses offered by Triple Phase Training were written and designed by actual experiences encountered by crane repair technicians. We developed these trouble-shooting techniques with a collaboration from technicians with years of experience.
One of our lead crane trainers Dain Wyman worked under several accomplished veteran technicians for service companies and as an on-site maintenance technician for one of the largest precious metal producers in North America. Working in an on-site maintenance position for several years allowed Dain to mitigate many reoccurring issues. Before ever working on cranes, he spent over five years working on low voltage circuit analysis and integration.
“That job gave me a fantastic starting point in my electrical career,” Dain recalls.
“Circuit integration is at the heart of working on over-head bridge cranes. Whether you are adding a remote control system to an existing circuit, or upgrading a whole panel, you need to fully comprehend the relationship between the electronics and the mechanics.”
Dain has spent years strictly working on cranes and refining his trouble-shooting methods. Our mission statement, “Training Through Experience” is our fundamental principle as we train crane repair technicians valuable skills from teachers who have performed successfully in the field for years. Speedy repairs are always a factor in production environments and more downtime usually translates into a loss of production. Similarly, not correctly fixing an issue the first time will result in a greater production loss.
“The technician’s philosophy has to change. You have to understand that spending a little more time to find the actual root cause will far outweigh the temporary fix. By not addressing the root cause, we create chronic problems. These chronic problems can be extremely costly,” Dain reflects.
Over the course of four years, one unresolved issue was temporarily fixed on average 25 times a year. In this particular case, the company spent over $64,000 on these temporary fixes. This was 15 times the allotted budget for maintenance on this crane.
“It took my partner and I one day of observing the daily operation of the crane to find the actual cause of the malfunction, and only a $200 part to mitigate it,” Dain relates.
A little extra time, and a direct pursuit of the root cause, can save valuable resources.
Dain has spent six years training all newly hired employees proper crane safety and pre-operational inspections, as well as safe operation procedures and refresher courses for veteran maintenance and production personnel. When asked why he would like to train others, Dain stated,
“Training others to be safe and effective has been my focus for years, whether it is a lesser experienced crane technician or a production worker close to his retirement. I really enjoy teaching others.”
The concentration of this course is to impel the technicians to think differently when problem solving. Teaching the students to follow a step by step procedure when analyzing the root cause of a problem, will instill more confidence and readiness to resolve reoccurring issues.
How Triple Phase Training Can Help You
Core Building Blocks
- Give technicians the tools for success
- Adapt to individual learning styles
- Hands on exercises
- Repetition, review, and mnemonics
Spending the majority of time doing hands-on exercises gives technicians a controlled environment to use his newly acquired diagnostic skills.